Virtual Care - Strada Healthcare

On-Demand Care and Mental Health Support for Your Workforce

Virtual-Only Care for 24/7 Access

This gives employees 24/7 access to licensed board-certified physicians across all 50 states, giving them immediate support for urgent health concerns. From minor illnesses to general medical advice, our virtual urgent care helps employees address their needs without waiting for traditional appointments.

  • 24/7 Access to Urgent Care: Licensed providers are available day or night, so employees receive timely assistance no matter when a health issue arises.
  • Convenient & Flexible: Virtual care is accessible on any device, making it perfect for distributed or remote teams who need on-the-go support.
  • No Appointments Needed: Immediate access minimizes delays, helping employees manage health needs quickly and efficiently.
  • Prescription Support: Providers can prescribe medications and send them directly to a nearby pharmacy for fast and easy access.

Mental Health Counseling for a Healthier Workforce

At Strada Healthcare, we know that mental health is as important as physical health. Our Mental Health Counseling service powered by First Stop Health connects employees with licensed professionals in a secure, private setting, providing support for stress, anxiety, depression, and more.

  • Flexible, Confidential Counseling: Employees connect with licensed counselors in a secure, private setting, ideal for addressing stress, anxiety, depression, and more.
  • EAP Alternative: Our mental health counseling offers ongoing support, making it a powerful and effective replacement for traditional Employee Assistance Programs (EAPs).
  • No Cap on Sessions: Employees have the freedom to access counseling as often as needed, without barriers or extra costs.
  • Local Counselors Available in Select Markets: Strada has agreements with local counselors in certain markets. These therapists work with employees at a discounted cash-pay rate for in-person counseling.

How Virtual Care Supports Employee Well-being and Company Goals

Cost Savings

Virtual care minimizes the need for costly ER and urgent care visits by providing accessible, preventive support, helping employers control healthcare expenses.

Increased Productivity

Accessible care means employees spend less time away from work for health concerns, allowing them to stay focused and engaged.

Flexibility for Distributed Teams

Virtual care is ideal for remote and multi-location workforces, ensuring every employee has access to consistent, reliable care no matter where they are.

Common Questions

How do employees access virtual care and counseling?

Employees can access both virtual urgent care and mental health counseling from their phone, computer, or through the First Stop Health mobile app.

Can employees use these services outside of work hours?

Yes, our virtual care services are available 24/7, providing flexibility and support at any time.

What kind of conditions does virtual care cover?

Virtual urgent care covers a wide range of non-emergency health concerns, such as cough, sore throat, infection (sinus, ear, UTI, etc.), skin rashes, muscle/joint pain, and medication refills.

What mental health issues can this counseling service address?

First Stop Health’s counselors provide support for a wide range of concerns, including stress, anxiety, depression, grief, relationship issues, workplace challenges, and more. Employees can seek help for both personal and work-related mental health needs. This service is solution-focused and counselors can help refer employees to more long-term counseling if needed.

Is there a limit to the number of counseling sessions an employee can use?

No, our mental health counseling service offers unlimited access, allowing employees to connect with a counselor as often as needed, at no extra cost.

Do employees get the same counselor throughout the course of their treatment?

Yes. Employees will first speak with an intake specialist who will conduct an initial screening, including assessments for immediate concerns like suicidal ideation and domestic violence. After this screening, employees are matched with a counselor specialized in the type of support they’re seeking. From there, they’ll work with this counselor consistently, building a therapeutic relationship and continuity of care over as many sessions as needed.

Bring Virtual Care to Your Workforce

Strada Healthcare’s virtual care solutions make quality healthcare accessible, flexible, and impactful. Discover how virtual care can transform employee health, boost productivity, and reduce costs.